Manage

Every customer, one profile, always current.

Gymsense gives you a unified view of every customer — members, prospects, and managed clients — with their membership status, check-in history, transactions, and contact information in one place. Past-due accounts are flagged automatically so you know exactly who needs attention.

Filter by customer type, subscription product, or status. Send payment reminders via SMS with a direct link to pay. All from the Pro app on your phone.

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How it works

Every customer in one place

Members, prospects, and managed clients live in a single list. No switching between tabs or systems to find someone.

Filter by what matters

Filter by customer type, subscription product, or account status. Find who you need in seconds.

Act on what needs attention

Past-due accounts are flagged automatically. Send a payment reminder via SMS directly from the customer's profile.

What you get

Unified customer view

See every customer's membership status, check-in history, transaction history, and contact information in one profile. No spreadsheets, no separate systems.

Smart filtering

Filter your customer list by type (member, prospect, managed client), by their subscription product, or by status (active, past-due, cancelled). Find who you need fast.

Payment reminders via SMS

When a member is past due, send a text with a direct link to pay their overdue invoice. One tap from the customer list to send the reminder.

Payment links

Send an SMS link for past-due invoices. The member taps the link, sees the amount owed, and pays with their card on file. No back-and-forth.

“Our clients tell us they love the transparency of being able to see all of their transactions with the gym.”

Alex & Vivien

Owners, The Atlas Gym — Laguna Hills, CA

FAQ

How does Gymsense organize customer data?

Every customer has a profile that includes their contact information, membership status, check-in history, transaction history, and payment method status. Customers are categorized by type (member, prospect, managed client) and can be filtered by subscription product or account status.

Can I send payment reminders from Gymsense?

Yes. When a customer has a past-due invoice, you can send a payment reminder via SMS directly from their profile. The text includes a direct link to pay the outstanding balance.

How do I import customers from my current system?

Gymsense handles migration for you. Share a few standard reports from your current system and we import your customers, set up billing, and create Stripe subscriptions automatically. See the zero-lift migration page for details.

See customer management in action

Book a call and we'll walk you through how customer profiles, filtering, and payment reminders work in the Pro app.